It takes so little time to stop and say thank you and it adds so much to the speaker and the recipient–or is it the recipient and the giver? How is it that we can be so thoughtlessly busy that we go through our day without thanking those who so often and in so many ways make life easier? Expressing thanks makes us and those around us happier.
“Gratitude is more powerful than we realize. In one experiment, Francesca Gino and Adam Grant asked people to spend some time helping a student improve a job application cover letter. After they sent their feedback, the student replied with a message, “I just wanted to let you know that I received your feedback on my cover letter,” and asked for help with another one in the next three days. Only 32% of the people helped. When the student added just eight words—“Thank you so much! I am really grateful”—the rate of helping doubled to 66%. In another experiment, after people helped one student, a different student asked them for help. Being thanked by the first student boosted helping rates from 25% to 55%. The punch line: a little thanks goes a long way, not only for encouraging busy people to help you, but also for motivating them to help others like you.” (Thank you to Adam Grant)